Good to Know

The entire spa team of the Carlton Hotel would like to give you a warm welcome and the best possible service. So that you can switch off in our haven of tranquillity and thoroughly enjoy your stay, we would like to give you the following information in advance:

Opening Times

Spa Reception: 08.30 until 20.00 o'clock
Treatments and hair dresser: 09.00 until 20.00 o'clock 
Water world: 07.00 until 20.00 o'clock 
Fitness center: Open 24/7
Sauna and steam bath 12.00 until 20.00 o'clock

Open as of 12.00 o'clock or earlier upon request.

Appointments 

Our aim is to make your stay with us a thoroughly enjoyable experience; we hope that you will find the following information useful: For your own convenience please arrive 10 minutes prior to your appointment. If you are unable to attend the agreed appointment, please notify us at least 24 hours beforehand. A 100% charge has to be levied for reservations cancelled less than 24 hours in advance. For no-show appointments, the full service fee will be charged. If you arrive late for your appointment and your therapist or treatment room are booked afterwards, we regret that your session will have to be shortened accordingly.

Prices

All prices in CHF (Swiss Francs) incl. VAT. Prices subject to change.

Not allowed

Please note that smoking is not permitted throughout the spa area. Out of courtesy to other spa users and
confidentiality reasons, we would ask you not to use your mobile phone. Animals are not allowed on the premises.